SHIPPING

We currently ship to the locations listed below. Please allow 1-3 business days for order processing before your order ships. You will receive a shipment confirmation email with tracking information once your order is on its way.

DOMESTIC SHIPPING

We offer a variety of shipping options for the United States, including standard and expedited services. Shipping costs are calculated at checkout based on the weight of your items and your delivery address.

INTERNATIONAL SHIPPING

We are thrilled to offer international shipping to many countries around the world. All orders are shipped from our fulfillment center in the United States. The available shipping methods and associated costs will be displayed at checkout.

Please be aware that international shipments may be subject to import duties, taxes, and other fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the merchandise cost or shipping fees. For more information, please contact your local customs office.

HOW TO CHECK YOUR ORDER STATUS

Once your order has shipped, you will receive an email with a tracking number and a link to follow its progress. You can also check the status of your order by logging into your account on rpgcritgear.com.

SHIPPING RESTRICTIONS

We are currently unable to ship to freight forwarders, PO Boxes, or APO/FPO/DPO addresses. We also cannot ship to any address outside of the countries we list as available during the checkout process.

TRACKING YOUR ORDER

If you are having trouble tracking your package, please first check the tracking number provided in your shipment confirmation email. Occasionally, carrier tracking systems can experience brief delays in updating a package’s status. If your tracking information does not update after several days, please contact us for assistance.

SHIPPING DELAYS

In rare cases, you may experience a delay in your order’s delivery. Common reasons for delays include:

  • Incorrect or incomplete shipping address.
  • Severe weather or natural disasters impacting carrier services.
  • Peak shipping volumes during holidays.
  • Customs hold-ups for international orders.

We appreciate your patience and understanding in these situations.