Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rpgcritgear.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [redacted] or by mail using the details provided below:
[Redacted]SMS/MMS Mobile Message Marketing Program Terms and Conditions
We operate a mobile messaging program (the “Program”) subject to these Terms and Conditions (the “Terms”). Your enrollment in the Program represents your agreement to these Terms.
Program Description: We may send promotional and transactional mobile messages via various messaging channels (e.g., SMS, MMS). Message frequency varies. You can expect messages about promotions, events, and related information.
User Opt-In: By providing your mobile number and agreeing to these Terms, you expressly consent to receive automated marketing and transactional messages at the number provided. Consent is not a condition of purchase.
User Opt-Out: To stop receiving messages, you can reply STOP to any message, text STOP to the shortcode, or contact us via the methods listed on our website. You may receive a final confirmation message.
Supported Carriers: Supported carriers may change from time to time. We are not liable for any delays or failures in message delivery.
Costs and Message Frequency: Message frequency varies. Message and data rates may apply. You are responsible for any charges from your mobile carrier.
MMS Messages: The Program may send MMS messages. If your device does not support MMS, you may not receive them.
User Responsibilities: You represent that you are the owner or authorized user of the mobile device used to sign up. You are responsible for notifying us of any changes to your mobile number.
Age Restriction: You must be at least 18 years old to enroll in the Program.
Dispute Resolution: These Terms are governed by the laws of the United States and the state of California. Any disputes shall be resolved in the state or federal courts located in Los Angeles County, California. You agree to waive any right to a jury trial or to participate in a class action.
Miscellaneous: We may change these Terms or the Program at any time. Your continued participation constitutes acceptance of those changes. If any part of these Terms is found invalid, the remainder remains in effect.
Contact Information: For questions, you can contact us using the information provided on our website.